As a Waiter you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
• Great & seat customers and serve them in a professional, discreet & personalized way
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
• Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue
You will have ideally a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter in a high volume restaurant. A good command of English and additional skills, like guest service & interpersonal are essentials.
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment & stay calm under pressure, have attention to details and should possess following competencies:
• Enthusiastic, courteous and helpful to colleagues & customers
• Good understanding of the hotel business
• Responsible with the willingness to take ownership
• Eager to learn & progress
• Team player
• Knowledge of Greek is an advantage
|